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FAQ

Most Asked Questions

At Al-Jamal, we want you to have a seamless and enjoyable experience from start to finish. To that end, we’ve compiled a FAQ list below that covers the most common questions we receive. Have a look, and if there’s something missing, please send us an email or give us a call and we’ll be happy to help out.

Soap bars stacked

DO YOU ACCEPT RETURNS?

Yes, we accept returns within 14 days. Please contact us if there are any issues with your order. Our goal is make sure you are fully satisfied and become a returning customer. 

WHAT ARE THE INGREDIENTS?

Al-Jamal Soap is made from a curated blend of all-natural ingredients, including locally sourced olive oil, water, and baking soda that cleanse and moisturize your skin. The color of the bar is like that of “a page of an old book.”

HOW CAN I USE THIS SOAP?

The soap is crafted to suit all skin types, whether you have sensitive, dry, or normal skin seeing that our soap is free of any harmful chemicals, including the packaging being eco-friendly. The soap can be used on the face, body, and hair leaving every part of you refreshed and revitalized after each use.

 

You can also use this soap as an all-natural shaving cream replacement. Allows you to get a close shave without cutting the skin, leaving your skin smooth to the touch after. 

 

Customers have told us how they are using the soap as a laundry detergent by rubbing the stained clothes with the bar of soap before running them through the wash. Some have cut up some small pieces to add to the washing machine to clean their clothes.

 

Many more uses for the soap, not limited to these uses. Let us know other great ideas you have tried and work well for you so we can also share them with our dear customers.

WHERE IS THE AL-JAMAL SOAP ORGINIALY FROM?

Al-Jamal authentic soap has been handcrafted in the historical city of Nablus since 1880.

DOES AL-JAMAL SOAP HAVE A GOOD LATHER WHEN USED?

When using the Al-Jamal soap bar with warm or hot water, you will notice a really nice lather but not as much when using cold water.

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